Troubleshooting License Errors
Most License errors are due to moving your Article Friendly site, and if you have moved your
Article Friendly site admin files, you can solve the error by viewing this tutorial. If you haven't moved your site, or you are installing
Article Friendly for the first time, please continue on this page.
Some Info First
There are two license servers, and where you go to fix a license error depends on which license server your Article Friendly site is using.
If you downloaded your purchase of Article Friendly from articlefriendly.biz/scripts/ then you will have a license.php in your admin folder, and you will manage your license and download from there. If you downloaded Article Friendly from articlefriendly.info/audit/ then you will have a configuration.php in your admin folder instead, and can manage your license and downloads from there instead.
First Thing To Check
A common mistake is to forget to enter your license key in the admin folder license key file. You can get your license key number from your client area.
When you look in your admin folder, you will see either a file called configuration.php or license.php. Open that in PsPad and you will need to copy/paste your license key in between the Quotes ( " " ). Your license key is in your client area where you originally downloaded Article Friendly!
As examples, if you have the configuration.php, you'll see this line in the page - $license="Paste your license code here"; - Simply paste your license key in between the quotes (Overwriting the "Paste your license code here" text), making sure you don't have any whitespace at the front or end of the quotes, or that you didn't overwrite the beginning quote or end quote.
configuration.php
After you paste the license key number in, it will look similar to this:
$license="af_pro98e8n555na29";
License.php
If you have license.php in the admin folder, the line will look like this:
$license_key = 'USER LICENSE KEY';
After you paste the license key into the license.php, it will now look similar to this
$license_key = '35-77866-99-1643-6-89067-3';
Firewall Block
Sometimes, your host may have inadvertently blocked the IP number of the license key server. You can contact your hosting support and ask them if the following IP has been blocked by the servers firewall:
IP number - 69.73.145.119
Last Resort
If nothing has helped, please contact us at the Article Friendly Support Forum or by using the contact form on this site, and we will help you asap. Please be sure to include an FTP url, user/pass and your Article Friendly site's admin url, user/pass.